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If you installed your software in a different location, navigate there instead. In your AccountRight installation folder, locate the file drvwd Right click and choose Run as administrator. If prompted for the administrator username and password, enter these. Can't find these files? Uninstall and reinstall AccountRight as described in Task 3 below.

Right-click the Windows Start button and choose Apps and Features. If needed you can download AccountRight providing you have an active support subscription. Once you've downloaded the installation file, complete the following:. Uninstalling and reinstalling Microsoft Office will refresh the components that are used by OfficeLink. For information on uninstalling Microsoft Office, please refer to the documentation that came with your Microsoft Office program.

Uninstalling and reinstalling Microsoft Office will affect the information stored in Outlook, including emails and contacts. Therefore this task should only be carried out by a qualified computer technician or someone who is familiar with this process and its impacts. If the issue persists, it suggests there is a problem with your Windows installation which will need to be investigated by an IT person.

Downloading AccountRight. Disclaimer Privacy Policy Security. Browse pages. A t tachments 3 Page History. Skip to end of metadata. Created by AdrianC , last modified on Jan 07, If your computer's hard drive is partitioned, make sure that both AccountRight and Microsoft Office are installed on the same partition. Perform each task in order until your issue is fixed. The File Explorer or Windows Explorer window appears.

If you're using Your installation folder is here v Repeat the following steps in both Microsoft Word and Excel. Close AccountRight before performing these steps. If using Do this Office or later Open Microsoft Word and create a new document don't save it. Go to the File menu and choose Options. Click Macro Settings then select the Enable all macros option. Exit Microsoft Word. Repeat steps 1 to 6 in Microsoft Excel.

In Windows 8 and later, click the Windows Start button and type "control panel" then click Control Panel. Right-click the Windows Start button and choose Apps and Features. AccountRight v Disclaimer Privacy Policy Security. All rights reserved. Required: page refresh 5.

Related topics. MYOB Payroll user guide. Need more help? Give us a call or speak to us on LiveChat. Small Business.

MYOB Payroll. Community Forum See what other users are talking about and ask your own questions. Powered by Atlassian Confluence 5. Right-click in the bottom left corner of the screen and choose Control Panel , then click Devices and Printers.