And don't think you can do an end run by downloading the stand-alone SP1 installer more on that later. If you run that installer on a system where Vista's armed with one of the 31 "second-wave" languages, you'll get an error and SP1 will refuse to install.
Am I out of luck? Not yet. Your copy of Vista must also be prepped with two or three different fixes that Microsoft's pegged as "prerequisites," which it began delivering back in January. If you're running Vista Ultimate or Vista Enterprise, you get three of them; all others need to download and install just two.
The Ultimate- and Enterprise-only prerequisite was an update to BitLocker, the full-drive encryption technology included in those versions of the OS. You probably have it installed already, but double-check by looking for "KB" in the list when you click Update History in WU's interface.
The others are more problematic. Although Microsoft shoved the pair to most users automatically around Feb. The former was the one Microsoft stopped shoving to people. David Zipkin, the Vista senior product manager, said the trouble had been at least "partially related to Automatic Updates" and by forcing users to download and install the flaky one separately, Microsoft did an end run around the problem.
Microsoft also called endless reboot "rare," a description that runs counter to the volume of traffic and complaints seen on the company's support newsgroups last month; the company has not detailed the number of users affected by the fubar.
The most likely Johnny-come-lately of the three, of course, will be KB, the one Microsoft pulled from automatic distribution. Prerequisites are in place, but WU's still jerking my chain.
What now? More than six weeks ago, when Microsoft first announced SP1 had reached RTM release to manufacturing and was being shipped to computer makers, it told most users they'd have to wait because some hardware device drivers wouldn't reinstall properly during the update.
At the time, Mike Nash, vice president of Windows product management, said the company needed the extra time to figure out which drivers balked, and then come up with a way to block PCs with them from getting SP1. If you've done everything else, and you still don't see SP1 in the WU list, then it's likely that your PC has one of the offending drivers.
Fortunately, Microsoft has at long last published a list of what we'll call "Bad Drivers. But how do I know if my machine harbors a driver that's blocking me from getting SP1? Although there are too many drivers on the Bad Driver list to give specific instructions for each, in general, we suggest you turn to the System Control panel, then click on Device Manager.
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